Terms & Conditions

These Terms & Conditions govern your use of the Dek's Decks website and SMS messaging program. Dek's Decks is operated by MENDR LLC. By checking the optional SMS consent box on our quote form, you agree to the messaging terms below.

Customers opt in to SMS communications by visiting deksdecks.com and submitting a request for an estimate or contact form. The customer enters their mobile number and affirmatively selects an unchecked SMS consent checkbox agreeing to receive customer-care messages from Dek's Decks, operated by MENDR LLC. The disclosure states that message frequency varies, message and data rates may apply, and customers may reply STOP to opt out or HELP for assistance. Links to our Privacy Policy and Terms of Service are provided with the consent disclosure.

Dek's Decks, operated by MENDR LLC, may send SMS text messages to the mobile phone number you provide for the following purposes:

• Quote request follow-up

• Appointment and estimate reminders

• Project updates and scheduling notices

• Customer service communications

Messages will only be sent in connection with your deck project request or active project.

Message frequency varies based on where you are in the quote and project process. You may receive a few messages when we are scheduling your estimate or consultation, and additional messages during active project phases. Typically, you will not receive more than a few messages per week.

Standard message and data rates may apply based on your wireless carrier and messaging plan. Dek's Decks does not charge you directly for SMS messages, but your carrier may charge you for received or sent messages. Contact your carrier if you are unsure about your plan.

You can opt out of receiving SMS messages at any time by replying STOP to any message from Dek's Decks. After you send STOP, we will send a final confirmation message and you will no longer receive SMS messages from us unless you opt back in.

If you need help with the SMS program, reply HELP to any message or contact us directly. You can also call us or email us using the contact information on this page.

SMS consent is collected through a standalone checkbox on our quote form. That checkbox is unchecked by default, is separate from our Terms & Conditions and Privacy Policy, and is never bundled into any required agreement. The quote form submits successfully whether or not it is checked.

Consent to receive SMS messages is not a condition of purchase, of requesting a quote, or of using any Dek's Decks service. If you leave the box unchecked, we will simply follow up by phone or email instead, and your request is handled exactly the same way.

Your phone number and other information are handled according to our Privacy Policy. We do not sell or share your mobile number with third parties for marketing purposes. View our Privacy Policy for more details.

Dek's Decks may update these Terms & Conditions from time to time. The latest version will always be available at deksdecks.com/terms.

If you have any questions about these Terms & Conditions or our SMS program, contact us:

Dek's Decks

Email: hello@deksdecks.com

Phone: 610-602-4825